Research and Data Operations Project Manager

Research  and Data Operations Project Manager

What kind of person are we looking for?

• A Management Maestro – capable of managing external vendors (translation agencies and off-shore support teams)
• A Decipher Dynamo – experienced in programming international, multi-market studies in Decipher including concept tests, segmentation algorithms, max diff and conjoint
• An SPSS Superstar – well versed in stacking and weighting data files in SPSS format and running basic analyses e.g., crosstabs and frequencies
• A Top-Notch Tables Creator – be able to run data tables quickly and efficiently once fieldwork is completed (previous experience with Q, Displayr, or Marketsight is a plus!)
• A Progressive Powerhouse – be excited to improve and advance our current data operations processes in areas such as survey UX, operational efficiency and data science
• A Studios Data Scientist – enthusiastic to learn about data science techniques using Python and understanding how to manage non-survey-based data (previous experience with Python, SQL, or R is a plus!)

Who will this person work with?

• This role is part of the Global Shared Service Operations Team for the company and reports to the VP of Global Research Operations
• The role is physically in the London office and works the corresponding hours of the UK research team
• Approx. 70% of time will be spent managing the data operations of studies run from the UK
• Approx. 30% will be spent managing the data operations of studies run from North America
• Your immediate team in the UK will consist of 2 x Research Directors, 1 x Analytics Director and 2 x Research Executives
• Your global team will consist of 2 x Operations Executives, 3 x Operations Project Managers, 4 x Survey Programmers, 3 x Data Processing Analysts
• You’ll be able to call on offshore data operations support as and when you need them

What will this person’s responsibilities be?

1. Manage research projects through the Operations (Ops) process (questionnaire review through data book/banners delivery)
2. Assist research teams and Ops executive sponsors with project planning
3. Setup and monitor survey fielding on self-service sample collection platforms
4. Support vendor management by bidding new projects with sample providers
5. Manage Operations contractors in the performance of programming and data processing
6. Review and update project statuses with research teams
7. Design and review research questionnaires, survey programming, project plans, and banner outputs
8. Work with data science to ensure correct methodology and weighting plan is in place and executed
9. Work with translation vendors when foreign languages are needed on projects
10. Work with vendors and internal team to oversee the fieldwork initiative
11. Implement testing and quality control procedures and ensure project and data quality
12. Assist research teams in interpreting data, writing reports, and making actionable recommendations