Survey Manager EXEC

 This is an entry-level role to market research

• Entry level - Survey Manager Executive
• London, 2 days a week (more frequently during probation/training)

This role is with an award-winning survey and data delivery agency based in London. They operate their own online panel and CATI team, providing data capture, delivery and dashboard/visualisation solutions.  They have a big focus on innovation to drive growth and are proud to have won the MRS Operations Award for Best Data Solution for three consecutive years.

Role overview

Based in a team of 11, they are now looking for a Survey Management Executive to join. The Survey Management Executive will be responsible for supporting the Survey Managers in ensuring surveys are set up and delivered to client’s specifications.
On-the-job training will be provided. An interest or understanding in online market research projects, online sample studies, and international fieldwork would be a bonus.

**Key responsibilities:**

- End-to-end responsibility for survey management, from data collection to the client’s specifications to fieldwork timings.

**Responsibilities include:**

- Ensuring that online surveys are set up to clients’ specifications.

- Checking questionnaires from receipt through to sign-off.

- Testing surveys to ensure they work on all devices prior to survey launch.

- Completing all quality assurance checks by checking top-line results after the soft launch of projects and then conducting subsequent checks throughout fieldwork to ensure accuracy of data collection.

- Monitoring and maintaining quality control checks throughout and post-fieldwork (processing removals as required).

- Monitoring quotas throughout the fieldwork period.

- Demonstrating excellent client management through a ‘common sense and consensus’ method of relationship management.

• Salary up to £27,000
• 25 days holiday + birthday off + bank holidays
• 5% employer pension contribution
• Flexible working, 4pm finishes on Fridays!